One-to-ones and drop-ins
One-to-ones
- Detailed support with assignment or complex academic skills query
- Want to book yourself an appointment and avoid waiting
There’s one-to-one appointments available to book every week day either online or on campus (and sometimes both). Timeslots are 20 mins in duration.
BEFORE YOU BOOK - Please read our guidelines
Guidelines for HSK Academic Skills Service one-to-one appointments
What to Expect:
- One-on-one academic support for general study skills (up to 20 minutes).
- Maximum 3 appointments per student per academic year; exceptions for students with Study Needs Agreements (SNA).
- Possible feedback on up to 2 paragraphs (max 500 words) of an essay, where relevant.
- Support for study skills, including assignment planning, essay structure, referencing, time management, revision, revision tips and study skills.
- Support for learning, but no guarantee of assessment success.
What not to expect:
- Specialised subject expertise or evaluation of content quality.
- Proofreading services, including reference checks (e.g., we will not check for spelling mistakes for incorrect issue numbers for journals).
- Predictions on assessment pass or fail.
- Counselling services / advice; If you require this type of support please look at this link.
Our expectations from you:
- Check your schedule before booking an appointment to ensure that you can attend.
- Be punctual; late arrivals reduce appointment time.
- Ensure you know how to access your appointment in advance; check your university email for information from the SSAS Team – if this has not been received, contact the SSAS team at least 24 working hours in advance.
- Log in using your university account for online appointments.
- Cancellations must be made at least 24 hours in advance. Please note - if you don’t cancel, this counts as a ‘strike’ - after three strikes you will not be able to book any further appointments.
- Appointments are max 20 minutes; when preparing for the appointment make sure you focus on your priorities so that we can help you most effectively within this timeframe.
- If seeking feedback on previous assessments, review feedback and identify one or two areas to focus on during the appointment.
- You are expected to make your own notes during the appointment.
Drop-ins
- Specific query or academic skill you’d like help with
- Want to speak to a member of the HSK Student Success and Academic Skills Team as soon as possible
There’s a 1 hour drop-in session Mondays, Wednesdays (Critical thinking focus) and Fridays either online or on campus (and sometimes both). Timeslots are 10 mins in duration.
DROP-INS ARE ON HOLD UNTIL NEXT SEMESTER